Description

SCC Care Center has 3 clinic locations in Santa Fe and one in Albuquerque. Our Clinic at Jefferson focuses on Specialty Services for HIV and HCV positive patients in an integrated care environment including social services and behavioral health. Our care team is dedicated to treating our patients with dignity and providing the healthcare that every person deserves. In joining our team, you become a part of a process that truly leads to improving the lives of our community.

Our Case Manger, HCV performs routine administrative and patient care supportive duties to assist with Hepatitis C (HCV) Program Manager and Providers in the tracking and treating of HCV patients

  • Receiving referral information, conducting an HCV telephone intake interviews, and scheduling patients for a nursing intake.
  • Assist uninsured patients with appropriate applications for available benefits including the new Affordable Care Act expected in 2014.
  • Facilitating various assistance requests including but not limited to: FMLA applications, co-pay assistance programs, transportation assistance, and housing assistance.
  • Oversee referrals to behavioral health and/or addiction services to ensure follow through.
  • Provide education and advocacy for HCV patients at testing sites, community events and taskforce meetings.
  • Track Authorization to Release Medical Records forms and ensure complete medical records are on file.
  • Ensure distribution of consult letters and updates to referring providers after provider visits.
  • Assist with tracking need for medication refills for patients with mail order pharmacies to ensure timely delivery of same.
  • Assist patients with Medicaid/Medicare applications and appeals.
  • Identify availability of additional resources such as SS or VA benefits.

Education/Experience:

  • Bachelor’s Degree in Community Health, Social Work or related field preferred; four years related experience and/or training may be considered in lieu of education.

License/Certification

  • CPR certification
  • HIV and HCV Testing certification (will provide upon hire)
  • Participate in annual OSHA training and HIPAA training
  • Valid driver’s license
  • Participate in ongoing continuing education activities as appropriate