Case Manager/Navigator

Women Organized to Respond to Life-threatening Diseases (WORLD), an affiliate of AIDS Healthcare Foundation (AHF), is a diverse organization for, by, and about women living with, and at risk for, HIV/AIDS. WORLD improves the lives and health of women, girls, families and communities affected by HIV through peer-based education, wellness services, advocacy, and leadership development. We envision a world where women, girls, and families affected by HIV and AIDS have the tools, support and knowledge to live healthy and productive lives with dignity. Our vision is rooted in a commitment to human rights and wellness with the understanding that this includes freedom from violence; access to housing; quality healthcare; food security; physical, spiritual and emotional wellbeing; education and economic justice.

WORLD, in affiliation with AHF, is seeking a full-time Case Manager/Navigator to join the team at the WORLD office located in Oakland, California.

FLSA Status: Non-Exempt

Supervisor Title: Carla Dillard Smith, Interim Executive Director

The Case Manager & Navigator for WORLD is responsible for projecting and integrating the Mission and Core Values of the organization within and outside of the WORLD Department.

FLSA Status: Non-Exempt

To apply:       Send resume and cover letter to WORLD, Attention: Operations Manager – djones@womenhiv.org

Reports to:  Interim Executive Director

Essential Duties & Responsibilities

Includes the following.  Other duties may be assigned.

Case Management Duties:

• Link clients to WORLD’s network of human, medical, and social service provider partners, as needed.
• Provides a WORLD -hosted opioid abuse support group for HIV+ women of color at high risk for opioid dependency.
• Offer direct linkage to harm reduction based chemical dependency programming.
• Approach clients via WORLD’s trauma -informed and gender -responsive theoretical frame in assisting clients in determining an Individual Service Plan (ISP) for reducing their risk and /or usage of opioids with the ultimate goal of abstinence from all opioids in client’s pain management.
• Engage with clients using Motivational Interviewing techniques and culturally appropriate approach to the prevention education intervention.

Navigator Duties:  

• Work closely with WORLD clinic-based Peer Advocates to ensure on-site advocacy, support, information, and referrals.
• Interview applicants and clients regarding their current financial and /or health insurance status to assess what public assistance options are applicable to fulfill a PrEP prescription.
• Assist clients with completing application processes (paperwork, phone calls, linkage to providers, etc.) for insurance enrollment, co-pay programs, and benefits programs concerning coverage and payment.
• Review all eligibility, insurance, and benefits paperwork for clarity and completion.
• Navigate funding resources for clients dealing with substance addiction, mental illness, domestic violence, chronic physical condition, and access HIV care.
• Provide Early Intervention Services to avoid HIV related health complications.
• Provide direct client advocacy and referrals needed to facilitate more rapid appointment.