Overview: Working in a team environment, this position will coordinate and oversee the daily performance of the Madison Apartments, a site‐based, low demand, permanent housing‐first program for 22 formerly homeless persons with HIV and other chronic illnesses and scattered site housing units rented by tenants with HUD vouchers.

The successful candidate for this position will have demonstrated skills and experience in housing grant management and supervision of a motivated, compassionate staff in a non‐profit environment using a trauma‐informed and harm reduction approach.

Salary & Benefits: Full Time (40 hours) – OT Exempt. Salary range is low to mid‐sixties depending on experience. Benefits include Blue Cross Blue Shield Health Insurance, Delta Dental insurance, MetLife life insurance, NYCON Flexible Spending Account, Mass Mutual Retirement with an employer match, and generous PTO (Paid Time Off) to encourage self‐care.

Reports to: Director of Programs

Supervises: Peer Housing Advocate, Housing Advocates, Front Desk Advocate, Front Desk Shift Workers, and Front Desk Per Diem Shift Workers

Qualifications:

  • Bachelor’s Degree in Social Work, Public Administration, or a related field OR an equivalent combination of education and professional experience

  • Minimum of four years of management and supervisory experience required in a permanent supportive housing environment.

  • Minimum of two years’ successful experience managing permanent supportive housing grants using fiscal, budgeting, data, and grant work plan management skills.

  • Ability to inspire, lead and manage staff effectively and efficiently and demonstrated ability to handle crisis situations

  • Able to work in and grow our agency culture, in a diverse and multicultural setting, providing trauma‐informed and harm reduction services to persons of diverse backgrounds

  • Proficiency with MS Excel, Word, Power Point and have experience in utilizing and analyzing data to meet funder and agency goals using CQI (Continuous Quality Improvement) processes.

  • Able to become proficient in program and agency databases Homeless Management Information System (HMIS) and AIRS (AIDS Institute Reporting System), Electronic Health Record (EHR), and other systems as needed

  • Ability to take authority over projects, take initiative and ensure compliance

  • A valid driver’s license, satisfactory driving record, and use of reliable personal car are required.

  • Experience with Continuums of Care (CoCs) such as (Albany County Coalition on Homelessness (ACCH) or other similar body), HIV/AIDS community partners, and neighborhood resources highly desirable.

Responsibilities:

  • Coordinate the daily performance of housing program services in consultation with the Director

    of Programs

  • Conduct regularly scheduled supervisory meetings with support, operations and other assigned staff.

  • Oversee the completion of all HUD required HMIS (Homeless Management Information System), AIRS (AIDS Institute Reporting System), and Electronic Health Record (EHR) system data gathering and entry, monthly statistical reports, annual statistical summaries, and other reports as requested by the Director of Programs.

  • Ensure tenant feedback by holding regular Tenant Advisory Board (CAB) meetings and providing meeting notes and improvements planned to Directors and assist with CQI (Continuous Quality Improvement) using data to create/monitor process and outcome improvements using the PDSA cycle and SMART goal setting

  • Review, revise, and train staff on Housing Program procedures and policies.

  • Serve as agency liaison to Albany’s HUD Continuum of Care (CoC) (Albany County Coalition on Homelessness – ACCH), attend CoC meetings and work actively with the CoC to ensure agency compliance with HUD reporting and operating requirements. Ensure staff representation on CoC subcommittees and other community committees as needed.

  • Coordinate, train, and oversee Damien Center volunteers and one‐time groups assigned to the Housing Program.

  • Represent the Damien Center at the Pine Hills Neighborhood Association (PHNA) meetings and provide opportunities for tenants to participate in neighborhood activities.

  • Supervise the provision of intake and assessment services for sheltered and non‐sheltered potential new tenants and supervise the referral process to appropriate services for Damien Center tenants.

  • Facilitate coordination with other human service agencies to ensure tenants are reducing barriers to care and provide conflict resolution coordination to handle tenant grievances.

  • Able to work a flexible schedule to meet program needs and provide regularly scheduled on‐call coverage.

  • Work with Facilities Manager to implement regularly scheduled maintenance and operations activities to ensure that the Damien Center building is in safe and efficient operating condition and that all repairs/maintenance are completed by staff in a timely manner.

  • Full engage in self‐care to promote physical, emotional, and spiritual well‐being.

  • Fully support and grow the Damien Center Pharmacy Program and work to support members in reducing barriers to help each person achieve durable HIV Viral Load Suppression.

  • Support and participate in a culture of philanthropy by recognizing that fundraising efforts—including donor relations and organizational agency communication— include all staff and are essential to carry out the work and mission of the organization. Assist with

  • Attend full staff meetings and meet required 24 hours of annual training

  • Other duties and special projects as assigned.

The Albany Damien Center’s mission is to enhance the lives of people affected by HIV/AIDS in an affirming environment and to reduce new infections in the communities we serve. Our vision is a community where people with HIV/AIDS achieve their desired potential and are respected as coworkers, neighbors, and friends, while striving for an HIV free generation.

The Albany Damien Center is committed to building a culturally diverse staff and strongly encourages applications from minority candidates, women, persons from our LGBTQ community, persons living with HIV/AIDS, and persons formerly homeless.

To Apply: Please send 1) cover letter 2) resume and 4) list of three professional references by e‐mail to careers@albanydamiencenter.org.

Applications will be accepted via e‐mail and are encouraged to have all attachments. Continuous recruitment until position filled.