The AIDS Foundation of Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV and related chronic diseases. We envision a world in which people living with HIV and related chronic diseases will thrive, and new HIV infections will be rare. Our work focuses on improving health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, and being a bold voice for change.
We are seeking for an individual to serve as our Housing Supportive Services Specialist. The Housing Supportive Services Specialist will coordinate the AIDS Foundation of Chicago (AFC) supportive housing programs funded by the U.S. Department of Housing and Urban Development (HUD), including HUD’s Housing Opportunities for People with AIDS (HOPWA) programs, state and city government agencies, and private foundations. This position also serves as AFC’s liaison to housing program sub-contracted partner agencies that provide housing and direct services for chronically medically ill (including HIV/AIDS), chronically homeless, and low-income individuals and families. This position also provides guidance and direction to partner agency direct service staff and supervisors about the implementation of the housing program policies and procedures, and has shared responsibility for the overall quality of services provided.
Principal functions and responsibilities of this position include the following:
Program Coordination
· Provide guidance and direction to partner agency service providers and supervisors about the implementation of supportive housing program policies and procedures; share responsibility for the overall quality and outcomes of services provided; field participant calls and complaints as necessary;
· Coordinate day-to-day operations of Housing programs (i.e., supportive housing programs, housing navigation);
· Initiate the referral process, ensure that it is expedited to locate, assess for eligibility, and house clients in a timely manner, and review and approve eligibility documentation for potential participants of Housing programs;
· Answer phone calls from homeless people living with a chronic medical condition, including HIV/AIDS, who are seeking case management and housing referrals; conduct basic intake for homeless clients to determine eligibility including demographic, psychosocial, and needs assessments;
· Monitor utilization of support services (i.e., case management services, transportation, furnishings, dental, vision); provide information and reports on a regular basis on program outcomes, service coordination, and service delivery to AFC staff and partner agency program directors;
· Provide ongoing technical assistance to partner agency service providers in use of case management database (i.e., Client Track);
· Update Resource Manual in client tracking database (i.e., Client Track).
