The Human Resources (HR) & Organizational Development (OD) Manager is a vital member of BAI’s executive team being responsible for the general oversight and management of all the agency’s operations, including organizational operations, technology, administration, facilities, culture, and human resources. The HR & OD Manager strategically implements best practices to help us hire, grow, and retain exemplary talent. The HR & OD Manager position acts as the organizational development liaison and advisor to the CEO and senior leadership to maintain and improve a “Best Place to Work” culture and as such facilitates initiatives across the organization. This critical role will help cultivate people, programs and processes for the organization. This position will assess and identify capability gaps and opportunities for improvement to enable a culture of high performance; report findings and propose solutions to senior leadership.

The HR & OD manager also leads BAI’s HR activities and plans, develops, implements and administers HR programs for company employees. This position is responsible for development and integration of human resource programs and associated projects to achieve strategic business goals and operational objectives.

ORGANIZATION-WIDE DUTIES AND RESPONSIBILITIES:

  • Support the mission, vision, and values of the Institute.
  • Comply willingly with all organizational policies and procedures.
  • Support all functions that attain and maintain accreditation and compliance with regulatory agencies.
  • Support and facilitate positive interaction with others by exhibiting:

– Individual maturity                     – Respect for others

– A team-centered approach          – Maintenance of confidential information

  • Communicate appropriate information to other departments in a timely and effective manner.
  • Participate in appropriate professional development programs to attain and maintain competency.

POSITION-SPECIFIC DUTIES AND RESPONSIBILITIES:

General Operations Management

  • Formalizing new operations policies and procedures where needed
  • Managing the implementation of, and compliance with, operations policies and procedures to ensure office efficiency, reliability, and compliance with best practices. Including but not limited to technology planning, contract management (i.e., liability insurance, vendors, etc.), approval processes, document storage and destruction, data management, and reporting.
  • Oversight of administrative and programmatic operations of the Black AIDS Institute including planning and scheduling; developing and monitoring computerized information systems; developing, implementing, monitoring and evaluating administrative systems and procedures; and personnel administration Acting as principal senior staff advisor to the CEO concerning administrative matters.
  • Organizing and managing day-to-day operational functions.
  • Provides monthly activity reports; attends executive team meetings and leads monthly staff meetings.
  • Developing, tracking, and managing vendor contracts and communications
  • Managing all organizational insurance policies and completing yearly renewal processes
  • Maintaining office efficiency by planning and implementing office systems, layouts, and equipment procurement
  • Managing the organizations databases
  • Maintaining office records

Organizational Development

  • Leading needs assessment for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company.
  • Facilitating communication among employees and management. May guide managers and employees on problem solving, dispute resolution, regulatory compliance and litigation avoidance.
  • Providing expertise in strategy development and execution, planning and facilitation of employee relations efforts.
  • Leading the planning, implementation and ongoing maintenance of labor relations, employee relations, equal employment opportunity, diversity and compensation programs.
  • Designing and developing HR training programs for management and employees; including, but not limited to learning activities, audio-visual materials, instructor guides and lesson plans.
  • Assessing effectiveness of training in terms of employee accomplishments and performance.
  • Training employees on HR issues and practices. Presenting course materials.
  • Consulting with management on performance, organizational and leadership matters. Conducting needs assessments to determine measures required to enhance employee job performance and overall company performance.
  • Leading OD projects, programs, initiatives, and interventions by gathering/summarizing data, preparing for meetings and workshops, developing tools and resources, creating project plans, and conducting best practices research, developing committees for projects and initiatives as needed and appropriate.

Facilities

  • Maintaining an inventory of office equipment to ensure staff can fulfill their job functions
  • Liaising with technical support on matters concerning electronic equipment, phone networks
  • Maintaining inventory of equipment and ensuring staff have the physical material (working phones, laptops, desks, etc.) to complete their work
  • Liaising with the building manager on matters concerning the physical space, parking and relationships with other tenants

Human Resources Administration

  • Performing all human resources-related functions, including but not limited to, overseeing disciplinary procedures, following up on grievances, and following general personnel policies and procedures
  • Ensuring compliance with all federal, state and local ordinances concerning employment
  • Developing job descriptions in collaboration with hiring managers
  • Leading hiring process in collaboration with hiring manager. Including scheduling interviews, drafting interviewing questions, ensuring the hiring process is happening as efficiently as possible, etc.
  • Posting open positions for hiring purposes and manages responses from respondents
  • Performing pre-employment functions including running criminal background checks
  • Creating and submitting offer letters for new hires in cooperation with hiring managers
  • On-boarding new hires
  • Creating files for new staff and maintaining files for current staff
  • Submitting appropriate benefit enrollment and change forms in a timely manner
  • Providing general administration of all employee benefits
  • Managing employee annual performance reviews and ensuring they are completed by established timelines

SUPERVISION/TRAINING:

  • Meet regularly with the CEO for supervision.
  • Maintain an ongoing professional development plan.

REPORTING RELATIONSHIP:  Chief Executive Officer

SUPERVISORY RELATIONSHIP:  None

POSITION QUALIFICATIONS:

  • Bachelor’s degree in Industrial/Organizational Psychology, Organization Development or related field is required; Master’s degree strongly preferred. Public health experience is a plus
  • At least 4 years of progressively responsible work experience. Proven track record of leading formal Organization Development interventions at different levels of system, consulting with key stakeholders to assess needs and offer recommendations/solutions to their challenges, and facilitating team performance improvement and change initiative
  • Formal coaching education and experience required.
  • Experience in project management
  • Knowledgeable about instructional design methodology and application for effective adult learning.
  • Documented HR experience and expertise
  • Experience leading and coaching cross-functional teams and managing teams of professionals
  • Well-organized with strong attention to detail and follow-through, with the ability to prioritize tasks to meet deadlines
  • Ability to work on multiple projects simultaneously.
  • Ability to solve problems quickly and creatively.
  • High level of proficiency with Windows, Microsoft Word, Outlook, PowerPoint and Excel
  • Excellent oral, written, interpersonal communication, public speaking and presentation skills
  • Exemplary ability to manage multiple tasks using independent judgment and discretion
  • Ability to work independently and accurately in a high-paced, deadline-oriented environment
  • Ability to work under pressure while exercising discretionary judgment; make decisions when necessary with minimal direct supervision; work remotely without supervisory accompaniment.

Physical and Sensory Requirements:

  • Ability to read, write and converse in English
  • Ability to communicate efficiently with staff, stakeholders, and vendors
  • Ability to remain calm and composed under stress
  • Bending, lifting, grasping, fine hand/eye coordination, pushing/pulling, and/or prolonged sitting/standing
  • Ability to respond to telephones and other auditory stimulation
  • Ability to organize
  • Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements)
  • Ability to evaluate/interpret information and make independent judgments/decisions

To apply, submit a cover letter and resume, to humanresources@blackaids.org. Email subject line should read “Human Resources & Organizational Development Manager.” Incomplete submissions will not be considered.