Cascade AIDS Project (CAP), the oldest and largest AIDS Service Organization (ASO) in Oregon and Southwest Washington, is committed to preventing HIV infections, supporting and empowering people living with or affected by HIV and eliminating HIV-related stigma and health disparities. Learn more about us at
http://www.cascadeaids.org/.
CAP is currently recruiting for a Service Center Coordinator who will provide support to individuals and families who are not fully engaged with housing case management or Service Navigation programs at CAP, but are in need of immediate assistance or referral to other community partners. This is a 1.0 FTE position, which reports to the Manager of Supportive Programming.
Responsibilities include:
Answering and returning information and referral phone calls
Scheduling and performing intakes, and creating a paper file for new clients
Creating goal plans with clients
Providing assistance with applications for CAP and other housing programs
Communicating client needs and providing referrals to responsible CAP program staff and community partners
Tracking client interactions and needs in the agency databases, ServicePoint & CAREWare, with an emphasis on providing accurate and timely documentation
Supervising program volunteers and interns as needed
Collecting and coordinating client eligibility documentation
Providing assistance and support for clients interested in increasing their income by facilitating CAP’s employment program
Other duties as assigned
