Envision a future where health disparities do not exist, where HIV transmission is extremely rare, and where people living with HIV have access to the medications and social support they need to live healthy, long lives. San Francisco AIDS Foundation has worked to create such a future since 1982 through education, advocacy and direct prevention, substance use health and supportive services. More than 16,000 people every year access free HIV testing and STI screening, harm reduction and syringe access and disposal, community engagement, and health navigation services. We need passionate agents of social change, vanguards of public health, and creative problem-solvers to join our fight.

Position Overview:
The Technical Support Specialist role is to provide a single point of contact for end users to receive support and maintenance within the organization’s desktop computing and telecommunications environments. This includes installing, diagnosing, repairing, maintaining, and upgrading all desktop hardware and phone equipment of the San Francisco AIDS Foundation and its affiliates to ensure optimal performance. The person will also troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion, and provide end-user assistance where required.