The Navigator, under the supervision of the Client Service Manager and Director of Clinical Services, conducts outreach to engage individuals in the program and provides support and assistance to assure that individuals in the program are able to continue their participation.

Duties include but are not limited to the following:

  •  Perform outreach activities at various community sites, and in collaboration with other outreach programs, to inform HIV-positive community members and service providers about the program.
  • Describe and inform the community and existing Agency Clients about how active involvement in “Wellness” may contribute to enhancing quality of life and staying healthy.
  • Coordinate and deliver monthly recreational actives to clients.
  • Provide peer support, outreach/follow-up, escort to assist individuals desiring to participate in the program in overcoming barriers to participation.   Help clients make and maintain the link to needed support services.
  • Accept referrals for the program from Hyacinth and other program staff, as per program guidelines; complete any assigned intake activities.
  • Assist in the planning and implementation of Wellness support activities.
  • Assist with any data collection/documentation requirements of the program.

  • Attend Monthly staff clinical with the Director of Clinical Services

Professional Responsibilities:

  • Attend and participate in staff meeting and supervisory conferences
  • Maintain working relationships with other community providers.
  • Observe established administrative procedures.
  • Maintain written documentation and assist with data collection as required.
  • Represent Hyacinth at community events, meetings, conferences and other events, as may be required.
  • Attend and participate in staff training opportunities.
  • Adhere to Hyacinth policies and procedures, including client confidentiality provisions.

 

Qualifications:

  • High School diploma or equivalency and/or demonstrated skill in outreach and engagement; basic knowledge of HIV issues and sensitivity to the needs and issues of persons living with HIV.   
  • Ability to communicate effectively with cultural competence with service providers and clients.
  • Commitment to Hyacinth philosophy, to the concept of Wellness and to client empowerment.
  • Demonstrated ability to work with people from diverse backgrounds and interests.
  • Proficiency in written and verbal communication; fluency in Spanish is desirable, but not required.
  • Access to a currently registered car and a valid driver’s license helpful, but not require