Duties include but are not limited to the following:

  • Work closely with Hyacinth’s Clinic staff to establish and maintain medical charts for clients
  • Schedule initial and follow up medical care appointments for clients
  • Schedule appointments for primary care services, Ob/Gyn, ophthalmology/optometry and dental
  • Prepare patient files with necessary data for appointment with the doctors, i.e. laboratory results
  • Secure prior authorization for medication and procedures as needed
  • Actively enroll clients in pharmacy program
  • Collaborate closely with care and treatment staff to ensure wrap around services
  • Ensure readiness for, and adherence to, complex HIV treatments through initial assessment of service needs,  and development of a comprehensive, individualized care plan, quarterly re-evaluation of the care plan with adaptations as necessary
  • Timely and coordinated access to medically appropriate levels of health and support services and continuity of care
  • Treatment adherence counseling to ensure readiness for and adhere to medication and medical visits
  • Provide guidance and assistance in accessing medical, social, community, legal, financial, and other needed services
  • Assist eligible clients to obtain access to other public and private programs for which they may be eligible, such as Medicaid, Medicare Part D, ADDP, and others
  • Engage in outreach activities at various community sites to identify clients in need of case management services.
  • Refer and connect 100% of newly diagnosed PLWHA and out of care clients to medical care and social support services.
  • Work collaboratively with other local service providers to develop and maintain the continuum of services available to clients.
  • Establish, maintain and update client case records using approved agency forms and procedures. Ensure confidentiality of all records.
  • Provide relevant literature to clients and members of the community.
  • Prepare monthly reports in accordance with agency policies and procedures and grant requirements.
  • Maintain and Update client information in E-compas, CHAMPS and EMR

Professional Responsibilities:

  • Attend and participate in staff meetings and supervisory conferences.
  • Maintain working relationships with other community providers.
  • Observe established administrative procedures.
  • Provide written reports and maintain statistics as required.
  • Represent the agency at community events, meetings and conferences.
  • Attend and participate in staff training opportunities.
  • Adhere to Hyacinth policies and procedures including client confidentiality provisions

 Qualifications:

  • Commitment to Hyacinth philosophy
  • Demonstrated ability to work with people from diverse backgrounds and interests.
  • Masters degree with experience in HIV/AIDS or related field.  A candidate who has a bachelor’s degree but seems exceptionally suitable will be considered if he/she has four additional years of relevant experience.
  • Proficiency in written and verbal communications.
  • Access to currently registered car and a valid driver’s license.