Cascade AIDS Project (CAP), the oldest and largest AIDS Service Organization (ASO) in Oregon and Southwest Washington, is committed to preventing HIV infections, supporting and empowering people living with or affected by HIV and eliminating HIV-related stigma and health disparities. Learn more about us at https://www.capnw.org/.
We’re excited to announce we’re hiring a .8 FTE SW Washington Client Services Specialist to help provide high-quality, coordinated, strengths-based social services consistent with the agency’s mission. The individual supports CAP’s Medical Case Management Team in guiding individuals living with HIV/AIDS through the continuum of HIV-related and other relevant systems of care. This requires maintaining an awareness of cultural issues and developing effective relationships with a diverse client population.
Responsibilities include: temporary caseload coverage, insurance navigation and education, screening clients for psychosocial needs, assisting clients with applications for public assistance benefits, providing information and referral to a wide range of community services, providing administrative support to the MCM team, providing advocacy within multiple settings with and on behalf of clients, carry a small caseload of low barrier clients when needed, working closely with providers and inter-disciplinary team to support client care and resolve short-term needs.
The person in this position is stationed in CAP’s Vancouver office and will travel throughout the Clark, Cowlitz, and Multnomah County service area for meetings and client home-visits. Occasional evening and weekend work, a state-issued driver’s license and access to a personal vehicle are required. This is a non-management, union-represented position.