Location: 6600 Detroit Ave, Cleveland, OH 44102

General Statement of Responsibilities

The function of the Medical Case Manager (MCM) is to assist people living with HIV/AIDS to effectively manage the complex demands of chronic illness with the goal to increase treatment adherence and improve medical outcomes.

Essential Job Responsibilities Include:

  • Conduct intakes and comprehensive assessments, develop and implement service plans.
  • Work with client’s family system to develop a comprehensive support system.
  • Coordination of services with community agencies, service providers and medical personnel to implement individual service plan.
  • Client monitoring to assess efficacy of treatment plan; with periodic re-evaluation and adaptation of plan.
  • Assist in conducting outreach into the community to engage individuals in direct services.
  • Advocate on behalf of clients to link them to services in the Greater Cleveland community.
  • Adhere to social work guidelines established by Cuyahoga County, Ohio Department of Health and National Association of Social Work.
  • Maintain client/service level data/information; complete reports and documentation in timely manner.
  • Participate in relevant meetings and activities of Nueva Luz Urban Resource Center
  • Attend stakeholder/community meetings.
  • Perform other duties as assigned by administration.

Essential Competencies Include:

Excellent oral, written and listening communication skills; ability to work with diverse groups and across all levels of organizations with a commitment to teamwork; effective public speaking and presentation skills; ability to track and maintain accurate records; knowledge of health and social issues, policy and politics; demonstrated experience with goal setting, setting priorities, decision making, and problem solving; detail oriented; track record of reliability, creativity, versatility, and initiative; knowledge and proficient use of Windows Office (Microsoft Word, Excel, Access, Power Point, Outlook) and internet; current Ohio driver’s license.

Qualification Requirements

  • Current, active and unrestricted LSW license with the State of Ohio.
  • Knowledge of HIV issues and sensitivity to needs and concerns of people with HIV/AIDS.
  • Work experience in advocacy service, case management, or similar work with the public in a direct service setting.
  • Experience working in a non-judgmental and supportive capacity with clients who experience psychiatric disabilities, chemical dependency, and/or life challenging diseases.
  • Valid Ohio driver’s license, accessibility to a vehicle, current automobile insurance.